Have Questions? We Got Answers!

MPOWER is a live escape adventure room company, based in Morgan Hill, California. Our rooms provide an interactive environment that allows players of all ages to feel immersed in a story.

What is an Escape Room Adventure Game?

It is a physical adventure game in which players solve a series of puzzles and riddles using clues, hints, and strategy to complete the objectives at hand.

How much time is allowed?

You have 60 minutes but it is really up to you and your team. If you solve the puzzles fast and work as a team you just might become a new record setter.

Are we really going to be locked in a room?

For safety reasons, the door you enter from will be accessible throughout the game. However we suggest you stay and go through the whole experience, you won’t regret it!

Do I need to bring anything with me?

Just you, your team and a smile.

Can I have a private room?

Any escape room can be made private when a minimum of 4 tickets are purchased.

How do I book an escape room?

You can click here and book your spot.

Are reservations required?

Yes. All participants are required to reserve a spot in the game prior to arrival.

When should I arrive for the game?

We ask that you please arrive at least 15-20 minutes prior to your scheduled booking time in order to fill-out paperwork, listen to game tips and the safety speech. If you arrive after the booking time on your ticket, we cannot allow you inside the room. This would be disruptive to the game in progress. No refunds will be offered for late arrivals or no-shows.

What if I want to bring extra people or more than the capacity?

Give us a call at 669- 888-3901 and we can discuss the possible options.

Where can I find parking?

There is parking in the back of the building or on the adjacent streets. Additionally, there is a parking garage on 4thstreet.

Is there an age limit?

While there is no age limit the games have been designed for children 12 years and older.

If we get stuck on a puzzle can we ask for help?

Yes. You may ask for up to 5 clues for any given game.

Is my ticket refundable?

All ticket sales are final. If you need to reschedule in the event of an emergency, please give us a call. We will do our best to accommodate you. Minimum 48-hours notice is required.

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